Frequently Asked Questions

We are based in Tampa, Florida at 19046 Bruce B Downs Boulevard ste B6 PMB 2069, Tampa, FL 33647. Our services primarily operate in the Tampa Bay area and surrounding waters.

Our customer service is available Monday through Saturday, 8:00 AM to 8:00 PM EST. For urgent matters or bookings, you can reach us at +1 (656) 210-9069 or email us at floyd@1stklassenterprise.com.

You can easily make a reservation through our online booking system on our website. Simply select your desired service (car, boat, or experience), choose your preferred dates and times, and complete the booking form. Alternatively, you can call us at +1 (656) 210-9069 to book over the phone.

We recommend booking at least 48-72 hours in advance to ensure availability, especially during peak season (holidays and weekends). For special events or custom experiences, we suggest booking 1-2 weeks ahead.

Yes, modifications and cancellations are possible. For changes, please contact us at least 24 hours before your scheduled reservation. Cancellations made 48 hours or more in advance will receive a full refund. Cancellations within 24-48 hours may incur a 50% fee, and cancellations within 24 hours are non-refundable.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and wire transfers. A deposit may be required at the time of booking, with the balance due before or upon service delivery.

Renters must be at least 25 years old with a valid driver's license. We also require proof of insurance and a major credit card for the security deposit. International visitors need a valid passport and international driver's permit.

All 1st Klass vehicle rentals require renters to carry their own active full-coverage auto insurance, including liability, collision, and comprehensive coverage. This policy must be verified prior to vehicle release and serves as the primary coverage during your rental period.

This structure allows us to maintain a private, premium fleet experience while ensuring both our guests and our company are properly protected.

All vehicles are provided with a full tank of fuel. We ask that you return the vehicle with a full tank as well. If the vehicle is returned without a full tank, you will be charged for refueling at a premium rate.

We operate a premium Crownline sport boat, designed for comfort, style, and smooth cruising—perfect for family outings, romantic getaways, celebrations, and corporate events.

Our vessel comfortably accommodates up to 6 passengers, in accordance with U.S. Coast Guard regulations.

Yes. All charters include a licensed and experienced captain, ensuring your safety while you relax and enjoy the experience.

Because we deliver 1st Klass service for 1st Klass clients—professional captains, personalized experiences, and unforgettable memories on the water.

Charters start at $195 per hour with a minimum booking requirement depending on the experience (typically 2–3 hours).

Most guests enjoy 3–4 hours, which allows time for cruising, sightseeing, anchoring, and relaxation without feeling rushed.

Yes. A non-refundable deposit is required to secure your booking. The remaining balance is due before departure.

Bookings can be made through our website or by contacting us directly at +1 (656) 210-9069 or floyd@1stklassenterprise.com.

We recommend booking at least 1–2 weeks in advance, especially for weekends and sunset cruises.

We specialize in:

• Sunset cruises
• Romantic date nights
• Family outings
• Birthday & celebration cruises
• Corporate & team-building events
• Memorial & ash-laying ceremonies
• Waterfront dining & sightseeing cruises

Absolutely. We tailor each trip to your vision—music, route, occasion, and vibe are all customizable.

Charters typically depart from Tampa Bay area locations, including Tampa and St. Petersburg. Exact departure details are provided after booking.

Popular destinations include:

• Tampa skyline
• St. Petersburg waterfront
• Sandbars & anchor spots
• Sunset viewing areas
• Waterfront restaurants (conditions permitting)

Routes are weather- and time-dependent.

Yes. Guests are welcome to bring their own food and beverages. Alcohol is permitted for guests 21+ (no glass containers).

Cooler space and bottled water are typically provided. Please ask if you have special requests.

Restroom availability depends on the specific vessel and charter. Please inquire when booking.

Yes. You're welcome to connect your playlist via Bluetooth.

Yes. Children are welcome. Life jackets are provided, including child-sized vests.

Safety comes first. If weather conditions are unsafe, we will reschedule your charter at no additional charge.

Swimming is allowed at approved anchor locations and at the captain's discretion based on conditions.

Light decorations are welcome with prior approval. No permanent fixtures or confetti allowed.

Professional photography/videography can be arranged upon request or guests may bring their own.

Yes. No illegal substances, no firearms, no fireworks, and no unsafe behavior.

Smoking is not permitted onboard, including cigars and vaping.

Absolutely! We specialize in creating custom 1st Klass experiences tailored to your preferences. Whether it's a romantic proposal, corporate event, or celebration, we'll work with you to design the perfect experience. Contact us to discuss your vision.

Each experience package includes different amenities. Generally, you can expect professional crew/guides, safety equipment, and the basics listed in the package description. Premium packages may include food, beverages, photography, and special arrangements. Specific inclusions are detailed on each experience page.

Yes! Our experiences are perfect for birthdays, anniversaries, proposals, bachelor/bachelorette parties, corporate events, and more. We can add special touches like decorations, champagne service, photography, or custom routes to make your occasion truly memorable.